Your questions answered

1. What is the condition of the items you sell?

All items on Thriftfield.com are carefully inspected for quality before being listed. We categorize items as “Like New,” “Gently Used,” or “Vintage” to help you make informed decisions. We strive to provide clear descriptions and detailed photos for each item, so you know exactly what you’re purchasing.

2. How do I know if an item will fit me?

We provide detailed measurements for each item, including sizing labels, if available. We recommend comparing these measurements with a similar item you already own to ensure the best fit. If you have any specific questions about sizing, feel free to contact us for assistance.

3. Can I return or exchange an item if it doesn’t meet my expectations?

Yes, we offer returns on most items within 2-3 days of delivery. Please ensure the item is in the same condition as when received, with all tags attached. To initiate a return, contact our support team, and we’ll guide you through the process. Please note that vintage and final sale items may not be eligible for return. Read our refund and return policy.

4. How long will it take to receive my order?

We aim to process and deliver your order within 1-3 business days depending on your location.